Need some help please.
On the Ford 'SYNC Software Update Step 1 of 4: Start download' page, right click the 'Download Files' button and select 'Copy Link Location' 2. Open a new browser tab and paste the link into the URL bar. Depending on your profile/vehicle, it will be something like. Learn how to download the latest SYNC software updates to a USB drive so that you can then install the. Ford Motor Company reserves the right to modify the terms. How do I update my Ford navigation? Select your vehicle model from the menu and then choose your year to continue. Charges may apply for select model years.Only vehicles already equipped with navigation can be updated. Introducing Ford+Alexa–bringing the amazing capabilities of Amazon Alexa from your home to the road. By using the Ford+Alexa app and connecting via SYNC ® 3 AppLink ®, you’ll have access to Voice Navigation, Traffic Information, over 30,000 Skills, Amazon Prime shopping and can even control your supported Smart Home devices. Since IOS 13 was updated my Ford Sync ver 2 now stores the phone book with all phone numbers all attached to 'Other' rather than mobile or work. Have updated to IOS 13.1.2, Phone is a iPhone 7 Plus, Vehicle is an Australian LZ focus with the latest updates, have unpaired and repaired the phone deleted phone book and reuploaded etc.
Since IOS 13 was updated my Ford Sync ver 2 now stores the phone book with all phone numbers all attached to
'Other' rather than mobile or work.
Have updated to IOS 13.1.2, Phone is a iPhone 7 Plus, Vehicle is an Australian LZ focus with the latest updates,
have unpaired and repaired the phone deleted phone book and reuploaded etc.
Has worked perfectly till IOS 13.
Very painful for me as I can make 20 + calls a day from my car and for contacts that have multiple phone numbers I then need to select the correct number from the Sync screen forcing me to take my eyes of the road - I use Sync voice dialling with 'call Fred Smith on mobile' etc
Any suggestions welcome - thanks in advanced
iPhone 7 Plus
Posted on
I have a 2013 Ford Fusion. I like the car, but SYNC, the media system (think phones, etc.), is really bad.
I thought updating the software would help. Here’s how that went.
Throughout this whole experience, I had to keep reminding myself of two facts to properly lower my expectations.
- Ford is a car company, not a software company.
- SYNC is powered by Microsoft.
That said…
First, you need to create an account at Ford’s website for car owners, and in the process you add a vehicle to your account by entering the VIN. I made mistakes a few times because it appeared the page was loaded and I would try to use it, but in reality there was an AJAX process that was about to add my details to the pages. The site felt sluggish, so I basically just had to force myself to wait for the website after every move. (My Internet connection clocks in at around 50 to 60 Mbps, so it isn’t that.)
Once I had the account set up and my car added, it seemed obvious that there was an update for SYNC. It took me a moment to actually find it.
The instructions that came up were for more recent versions of SYNC, so I had to skip to a second set of instructions for older vehicles. The instructions helped me see that I was about to run the gauntlet.
For users of macOS, there are two important problems to overcome.
Ford Sync 3 Update Download
- You need to find a USB thumb drive and use Disk Utility to erase it and format as FAT with a scheme of Master Boot Record. (That isn’t hard.)
- When you download the installation file, everything goes sideways. If you try to put the files on the USB drive, go to your car and start the installation, your car will tell you File Not Found. You need to fix the files before you try to install them.
Fixing the SYNC install files
Ford Sync 3.10 Update Download
When you download the files, they will probably appear in your Downloads directory. Instead of being a file you need to decompress/unzip like Ford’s instructions indicate, it’ll just be a file folder with a name like GG1T-14D544-AB.
When you open that directory, you’ll see a bunch of odd files that look something like this.
Ford Sync Update Download Page
To fix them, you need to add a new directory called SyncMyRide. Then you need to remove the “SyncMyRide” from all of the filenames, and then move those files into the SyncMyRide folder.
It’ll end up looking like this.
Move the files over to the thumbdrive. Don’t drag the containing directory, the GG1T-14D544-AB folder, just the fixed contents of it.
Figuring this out caused me too many trips between my computer and my car. I hope it helps you.
Ford Sync Update Download
Last note, I did finish the process by reporting back to Ford that I did update SYNC. They really stress that, and I encourage you to do it. It’s probably the easiest part of the whole process, and involves you bringing the USB drive back to your computer and uploading an XML file that your car put on the drive back up to Ford. (That XML file was in the SyncMyRide folder.)
Good luck.
Ford Sync 4 Update
P.S., after doing the update, SYNC is still really bad.